Pricing deep-dive · Updated June 2026
Close CRM Pricing 2026
Close uses per-user tier pricing ($19-$149) plus telephony usage fees (calling + SMS). For inside-sales teams making real phone volume, the native dialer is worth the spend; for pipeline-only use the cost-per-feature ratio favors Pipedrive.
The 4 tiers (month-to-month)
Per close.com/pricing, June 2026:
- Solo — $19/mo, single user only. Built-in calling, SMS, email, pipelines, basic reporting.
- Essentials — $49/user/mo. Unlimited contacts, multiple pipelines, built-in calling/SMS/email.
- Growth — $109/user/mo. Adds workflow automation, Power Dialer, AI email.
- Scale — $149/user/mo. Adds Predictive Dialer and advanced reporting.
Annual billing runs roughly 35% below these month-to-month rates.
Close bills per seat — run your team size.
What will Close cost your team?
Per-user, month-to-month; annual ~35% less. Calling + SMS metered. Solo plan is $19/mo for one user. close.com/pricing, June 2026.
Telephony usage (the real all-in)
- Calls (US outbound): ~$0.013/min
- Calls (US inbound): ~$0.0085/min
- SMS (US): ~$0.01 per outbound / inbound
- Phone numbers: ~$1/mo per US number
- International rates vary; Close publishes a full rate table.
Real all-in math
- 3-rep team on Essentials, low call volume: $49 × 3 = $147/mo + ~$15-$30 calling = $162-$177/mo.
- 5-rep team on Essentials, 3k mins/mo: $49 × 5 = $245/mo + $40 calling + $20 SMS = ~$305/mo.
- 10-rep inside-sales floor on Growth, 10k mins/mo + 5k SMS: $109 × 10 = $1,090 + $135 calling + $50 SMS = ~$1,275/mo.
- 15-rep on Scale with predictive dialer, 30k mins/mo: $149 × 15 = $2,235 + $390 calling + $80 SMS = ~$2,705/mo.
Hidden costs
- Telephony usage: bills monthly per actual minutes/messages. Heavy callers should budget conservatively.
- Monthly vs annual: monthly pricing is ~20-25% higher than annual.
- International calling: variable per country, can add up for global outbound.
- Implementation. Higher tiers add onboarding support; lower tiers are self-serve.
What to read next
Frequently asked
What's Close CRM's real cost with calling?
Per-user tier × seats + usage. Essentials $49/user × 3 reps = $147/mo plan. Add calling: ~$0.013/min outbound US + ~$1/mo per phone number. A 3-rep team making ~2,000 mins/mo would see ~$26 in voice usage = $173/mo all-in. SMS: $0.01-$0.02/msg. The numbers stay predictable but usage fees do add up.
Is Close worth more than Pipedrive?
If you make calls all day, yes. Close's native dialer (Power Dialer on Growth, Predictive Dialer on Scale) is genuinely better than Pipedrive's bolt-on integrations. If you don't call much, Pipedrive at $14-$39/user delivers similar pipeline UX for less.